Explore our Scyantra Features
Live Chat
Improve customer support with live chat for prompt assistance and direct communication
1
Automatic Ticket Routing
Automate ticket routing for efficient issue resolution and agent allocation.
2
Employee Ticket Management
Empower employees with streamlined ticket management for speedy inquiry resolution
3
Data Integration & Analysis
Unlock powerful insights through seamless data integration and analysis of structured and unstructured data
4
Conversational AI Technology
Enable natural, context-aware interactions with conversational AI technology.
5
Canned Responses
Accelerate communication efficiency with canned responses for frequently asked questions.
6
Post-Chat Surveys
Collect insights and ensure continuous improvement with post-chat customer satisfaction surveys.
8
Reporting and Analytics
Dive deep into your performance with our extensive reporting and analytics tools
9
Chat Window Customization
Customize the chat window interface to reflect your brand identity and for creating pop-up messages.
10
Visitor Information History & Tracking
Monitor user behavior and access past chat history for enhanced insights.
11
Schedule Meetings
Simplify booking meetings and appointments within our chatbot interface
13
Real-Time Notifications
Stay updated instantly with real-time notifications delivered through the chatbot interface
14
Efficient Labeling System
Efficiently categorize and manage conversations with our sophisticated labeling system.