Use Our Intelligent Labeling System to Simplify Chat Categorization
Conversations can be categorized and organized based on various criteria such as topic, nature, urgency, or customer segment, providing a structured framework for routing, prioritizing, and tracking conversations within the chatbot platform
Key Benefits
Simplified Organization
With the help of the advanced labeling system, you can quickly classify and arrange chats according to their subjects or nature, making sure that all of the material is readily available and properly arranged
Smart Routing
Conversations are seamlessly directed to the most suitable agents or teams based on the assigned labels
Efficient Prioritization
Prioritize conversations based on urgency or importance by assigning relevant labels, allowing for better allocation of resources and timely resolution of critical issues
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